Jewellery Boutique have a 30 day no questions asked returns policy (this does not apply to pierced jewellery).
If for any reason you are not happy with your purchase then simply send it back to us for a full refund or exchange.

Our full returns policy can be found by clicking here...

We sell some of the most unique and captivating engagement rings and diamond jewellery that you will find. We have three expert jewelers who have 100 combined years of experience in jewelry crafting to make sure that the diamond pieces we offer are stunning, unique, and an investment to be proud of.

The majority of our diamond selections are made in house from designs our three jewelers have made. That means that we can sell out items at lower prices because we have lower overhead costs. You can expect diamond jewelry at the majority of merchants to be priced 200% to 300% more than the actual manufacturing cost. It costs us less to design and craft our pieces and we pass those savings on to our customers.

We do not just want to sell you a diamond, We make it our mission to sell you the best diamond we can at the lowest price possible. You will not be buying low quality diamonds, or rings made with inferior cuts. The diamonds we use are of the highest quality available and our jewelers insist on only the best cuts so the jewels retain as much of their natural beauty as possible.

When you shop online you can shop when it is convenient for you. Sometimes it can be difficult to get away from our loved ones long enough to shop for them a special gift. When you shop at Jewellry Boutique you can shop on your lunch break, at night, or anytime that you find the time to shop. We will also help keep your purchases a secret until you are ready to reveal them.

Our discreet shipping insures that no one knows you are receiving a package from a jewelry store.  We gift wrap the selected items before we ship them, and we make sure that the packaging does not advertise the fact that you are receiving a valuable gift. This type of shipping helps to reduce mail theft.

We also ship packages to our United Kingdom customers for free. All other customers will have their items shipped at the lowest possible shipping cost.

We have an excellent customer service team to assist you throughout the buying process. Our customer service specialists are available to make sure that you enjoy your shopping experience with us, and if you do decide that the item is not exactly what you wanted, or you ordered the wrong size, we offer a 30 day return policy on all merchandise. We aim to make every sale one that results in a satisfied customer.

The majority of jewelry retailers mark their products up as much as 200% and even 300%. We have eliminated the middle man by having our very own expert jewelers to handcraft our items so we do not have to have such extravagant prices.

This means that our customers get high quality pieces of hand crafted jewellery at a fraction of the normal retail cost.

Jewellery Boutique is an online jewelry merchant that wants to provide you with all of your fine jewellery needs. No matter what the gift or occasion is we want you to be able to shop at our website and find something that you like. In order to do this we have a few promises for our customers.

1-) We promise to offer the highest possible quality items. We have three expert jewelers to oversee our designs, manufacturing process, and purchases from outside manufacturers so that we are able to keep this promise to our customers.

We only sell diamonds that are of high quality and able to be cut in the best cuts. We are not trying to sell flawed jewels by cutting stones in a way to mask the flaws. Our diamonds will be cut in precision cuts that bring out the quality and shine of the stone they came from.

2-) We promise that we will sell our jewelry at lower prices than most other jeweler merchants do. Most jewelry merchants know that customers are used to paying prices that are as much as 300% more than what the jeweler paid to craft an item. Jewelers say that they have to mark their pieces up that much in order to make a profit because they sell so few pieces.

We say that we will mark our pieces so that we make a profit, not a killing, and because our prices will be lower, and our quality high, we will still sell enough pieces that our business thrives.

3-) We promise that our customers will have a full thirty days to return merchandise for an exchange or refund.

4-) We promise to have customer service professionals who will answer your inquiries in a timely manner. We want you shopping experience to be a happy one and the best way to do that is to make sure that our customer service representatives quickly answer any questions you have. You deserve to be treated with prompt attention and by a respectful individual.

Our customer service representatives treat every customer, those asking questions, and those filing complaints, like they were members of their own family. These customer service representatives will do everything within their power to make sure that the customer they are dealing with leaves the conversation with a smile.

This sounds ludicrous to some, but at Jewellery Boutique we believe that a happy customer is one that tells their friends and family about the experience. We stake our reputation on you satisfaction.

5-) We promise that all UK shipping will be free of charge. We further promise that shipping to other areas will be done in the most cost effective manner.

6-) We promise to keep adding to the inventory of selections so there is always an appropriate gift waiting for you.

7-) We promise to try and employ the latest technology so your shopping experience can be safe. We will not sell or share your contact information, and we will use secure purchasing methods so your private information remains private.